At aurapetra.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or purchasing our products.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment-related information
- Order history
- Customer service communications
In addition, we may automatically collect certain technical information, such as IP address, browser type, device information, and website usage data through cookies and similar technologies.
How We Use Your Information
The information we collect may be used to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates and service notifications
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional communications when permitted by law or with your consent
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze website traffic, and improve site functionality. You may adjust your browser settings to disable cookies; however, some website features may not function properly as a result.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, including payment processors, shipping carriers, website hosting providers, and customer support services. These partners are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, or to protect our rights, property, safety, customers, or others.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing activities
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Aurapetra LLC
Contact Person: Lisa Gramer
Address: 612 Alden Dr, Sycamore, IL 60178, United States
Phone: +1 (351) 355-5652
Email: lisagramer@aurapetra.com
Website: aurapetra.com